Remote Support
$69
Remote access or phone troubleshooting with a technician.
Charged now to start remote support or reserve the next available remote appointment.
Small business
Business IT support services
Managed helpdesk, business email, networks, and office moves — a reliable IT partner for Sydney small businesses.
Clear support fees
Small business support pricing
Remote Support covers online devices and phone troubleshooting, Onsite Support covers travel plus 20 minutes of troubleshooting, and Onsite Pick Up and Drop Off covers pickup, workshop analysis, and return.
Onsite Support
$130
Travel to the location plus 20 minutes of troubleshooting.
Includes travel and 20 minutes onsite. If more work is needed, the technician provides a quote before continuing.
Onsite Pick Up and Drop Off
$150
Travel to pick up the device, offsite troubleshooting and repair analysis, and return of the device.
Includes pickup, offsite analysis, and return. Repair work is quoted after assessment and only proceeds if approved.