My laptop died and I need the photos off it
We assess whether the drive, screen, or board is at fault, recover what we can, and advise on repair vs replacement — honestly.
Residential
Computer repairs for Sydney homes
A technician comes to the home or office. Includes travel and 20 minutes of troubleshooting before any further quote is approved.
Service fee from $129.95 · Live support-path fees are shown below. Or call 1300 699 913 — 24×7
What we fix
Problems we help with
If any of these sound familiar, we can help — remotely or at your home across Sydney.
- Computer won't turn on, freezes at startup, or shows a blue/black screen
- Laptop running slowly, overheating, or shutting down unexpectedly
- Virus, malware, pop-ups, or browser hijacking
- Broken or cracked laptop screen, keyboard, or trackpad
- Windows or macOS update failures and login issues
- Programs crashing, missing files, or "not responding" errors
- New device — need files and settings moved from your old computer
Real situations
Common scenarios
The grandkids installed something and now it's full of ads
We remove malware and unwanted software, patch security holes, and show you simple habits to stay safer online.
I bought a new PC — can you set it up like my old one?
We transfer files, install your programs, connect printers and email, and walk you through anything unfamiliar.
What's included
What you get
Clear scope, honest advice, and support that fits how you actually use email at home.
- Full hardware and software diagnosis before major work
- Virus and malware removal where applicable
- Apple Mac and Windows laptop/desktop support
- Data preservation where possible before repairs
- Pickup, onsite, and remote options across Sydney
- No Fix No Fee on eligible work if we can't resolve the issue
How we help
Choose the right support path
Hardware problems usually need an onsite visit or pickup — software issues are often fixed remotely the same day.
Remote Support
- Best for
- Software issues, virus removal, tune-ups, and many login errors
- Includes
- Remote access or phone troubleshooting with a technician.
- Timing and coverage
- Often same day — many issues resolved in one session. Sydney and Australia-wide for many tasks.
Onsite Support
- Best for
- Hardware faults, new device setup, printers, and hands-on diagnostics
- Includes
- Travel to the location plus 20 minutes of troubleshooting.
- Timing and coverage
- Book a time that suits you — same-day options across Sydney. Sydney metro.
Onsite Pick Up and Drop Off
- Best for
- Devices that need workshop repair, deeper diagnostics, parts assessment, or safe offsite handling.
- Includes
- Travel to pick up the device, offsite troubleshooting and repair analysis, and return of the device.
- Timing and coverage
- Includes pickup, offsite analysis, and return. Repair work is quoted after assessment and only proceeds if approved.
Not sure which you need? Call 1300 699 913 — we'll recommend the fastest option before you book.
Why Everyday Computing
Why choose us for onsite support
- 24×7 operation — technology failures rarely happen on schedule
- No Fix No Fee on eligible work — clear terms before we start
- Qualified technicians who explain what went wrong in plain English
- One team for repairs, Wi-Fi, email, and backup — not five different numbers
FAQ
Questions about onsite support
Yes — we support MacBooks, iMacs, and Windows desktops and laptops for common hardware and software issues.
Many software, virus, and performance issues can be fixed remotely. Hardware problems typically need onsite work or pickup.
On eligible services, if we can't fix your issue, you don't pay for the failed repair attempt. We explain eligibility before work begins.
Yes — pickup is available across Sydney for many repair jobs when onsite isn't convenient.
Everyday Computing has three support paths: Remote Support, Onsite Support, and Onsite Pick Up and Drop Off. The current fee for each path is shown before booking. Extra repair work, parts, or workshop labour is quoted before it proceeds.
We'll give you an honest recommendation based on age, cost of parts, and what you use the device for — no pressure to buy new gear.
Get your computer working again
Book online or call 1300 699 913 — remote help often starts within minutes.