Wi-Fi problems are one of the most common reasons Sydney households call for IT support. Before you book a visit, these steps often restore a usable connection:
Restart in the right order — Power off your modem and router, wait 30 seconds, then power the modem on first and the router 60 seconds later. Many dropouts clear after a clean restart.
Check placement — Routers hidden in cupboards, behind TVs, or at the far end of the house struggle to reach bedrooms and outdoor areas. Move the router to a central, elevated spot if you can.
Reduce interference — Microwaves, baby monitors, and thick concrete walls weaken signal. If only one room is slow, a mesh system or access point may be more cost-effective than replacing your entire connection.
Test wired vs wireless — Plug a laptop directly into the modem. If wired speeds are fine but Wi-Fi is slow, the issue is local wireless coverage, not your ISP.
Update firmware — Outdated router firmware can cause instability. Check your router admin page or ISP app for updates.
If problems persist — especially across multiple devices, after NBN changes, or when you need whole-home coverage — Everyday Computing provides remote diagnosis and onsite Wi-Fi surveys across Sydney.