Remote Support
$69
Remote access or phone troubleshooting with a technician.
Charged now to start remote support or reserve the next available remote appointment.
Home IT
24×7 residential computer support
Fast, friendly help for home computers, Wi-Fi, email, and devices — remotely, onsite, or pickup across Sydney.
Computer Repairs
Expert repairs for home computers, laptops, and smart devices.
Data Backup and Recovery
Protect and recover your important files.
Email Support
Personal email setup, fixes, and security.
Internet Access
Internet setup and connectivity support.
Network Support
Home Wi-Fi and network troubleshooting.
Delivery and Installation
Delivery and professional setup of home technology.
Clear support fees
Home support pricing
Start with Remote Support when the computer is online, choose Onsite Support when hands-on diagnosis is needed, or use Onsite Pick Up and Drop Off when workshop assessment is the better fit.
Onsite Support
$130
Travel to the location plus 20 minutes of troubleshooting.
Includes travel and 20 minutes onsite. If more work is needed, the technician provides a quote before continuing.
Onsite Pick Up and Drop Off
$150
Travel to pick up the device, offsite troubleshooting and repair analysis, and return of the device.
Includes pickup, offsite analysis, and return. Repair work is quoted after assessment and only proceeds if approved.